New Askly social media support agent is now live. Included in your plan.

Hire nobody. Support everybody.

Your fully fluent AI customer service agent. Ready today.

Built multilingual from the ground up, not translated afterwards. Every customer answered in their language, on chat, email, phone and social.

  • Automatic language detection
  • No card
  • Live today
  • 1000+ businesses

Every channel

Wherever your customer writes or calls, Askly answers 24/7. In their language.

Web chat, phone, Messenger and Instagram DMs, email. One inbox, one AI, one knowledge base. Easy to create and manage.

  • Web chat
  • Phone
  • Messenger
  • Instagram DMs
  • Email

Built multilingual

Built multilingual from the ground up. Not translated afterwards.

Elsewhere, "multilingual" means translating the widget, the macros and the knowledge base, one language at a time. Askly detects each customer's language and answers in it: 30+ languages from day one, 100+ on request, on web chat, email, phone, Facebook and Instagram.

You're in control

You decide what the AI answers alone and what waits for a person.

Connect the systems you want the AI to use, like your shop for order status and delivery. Choose which topics the AI answers on its own and which always go to your team. Email replies wait for your OK. Switch the mode any time.

The AI starts, your person takes over mid-chat. Nobody repeats anything.

Customer sees Deutsch

Hallo! Mein Paket ist beschädigt angekommen.

AI agent

Das tut mir leid! Ich verbinde Sie mit Maria aus unserem Team.

Maria

Das tut mir sehr leid! Ich schicke Ihnen heute noch Ersatz.

Your team sees English

Hi! My parcel arrived damaged.

Translated live
AI agent

I'm sorry to hear that! I'm connecting you with Maria from our team.

Assigned to Maria
Maria

So sorry about that! I'll send you a replacement today.

Comparison

Everything a support rockstar does. Askly does it in 30+ languages, from day one.

Everything a support rockstar does. Askly does it in 30+ languages, from day one.
New local hire Other software Askly
Welcomes each customer in their language A surprise during the conversation After you localize it manually Detected automatically, a moment before the customer needs support
Languages covered Only a few The ones you or a developer added 30+ on day one, 100+ on request
Online 3 a.m. Sunday Probably not A rather dumb bot Yes, AI like a human
Knows what to answer After onboarding Maybe, after a painful setup Surely, and a joy to set up
Ready in Weeks Sometimes never Today or tomorrow
Onboarded by Human Resources Developers, for developers CX experts, for non-technical teams

Answer once

Your team answers each question once. Askly answers it from then on.

Write the perfect answer in plain words, in your team's language, and add knowledge on the go whenever something new comes up. Askly answers every next customer with it, everywhere: chat, email, social and phone, in 30+ languages. Service gets better every week, not busier.

  • Central knowledge base

    Answer once, live everywhere.

  • Live translation

    Both directions, every channel.

  • Voice agent

    Same brain, your phone number.

  • Human handover

    Mid-chat, full context.

  • Platform integrations

    Shopify, WooCommerce, Magento, Wix, WordPress, ShopRoller, VOOG.

Sandra Roosna, founder and CEO of Askly

From the founder

I'm Sandra, the founder, and I am obsessed with fast and helpful customer service. The gap between what AI could do and what it actually does today was too big to ignore. Askly is our answer.

Sandra Roosna Founder and CEO, Askly
  • Live the same day

    Book one afternoon and get Askly live.

  • Your way or done for you

    Set it up yourself, or we build it for you.

  • 5× lower budget

    Than a local support team per market.

  • Breaking stereotypes

    We prove AI can be customer-friendly.

Results

Support that also sells.

Shoppers buy when their questions get answered while they are still deciding, in their language. Inpuit reported €1,000 in extra sales on the first day of its free trial.

Trusted by 1000+ businesses

  • Klick
  • Hilton
  • ON24
  • Amserv
  • Eesti Loto
  • Goldtime
  • TEZ Tour
  • Confido
  • Partner
  • Given

Must-have tool for each multilingual website. It’s incredibly easy and intuitive platform.

Janno Jaek CEO, Marmara Sterling Askly customer and investor

Askly is like no other chatbot. Already new customers converted on the first day of trial.

Andres Parn Board member, Inpuit

Pricing

Pricing for both: a one-person international business and a 100-country brand.

Getting started

Live by tomorrow at the latest. Four steps, none of them a dev project.

The Askly dashboard, where you set up the chat: languages, colours and the greeting picture
  1. 1

    Connect

    Create an account, get your personal script, paste it in the head tag or add the Askly plugin. 2 minutes.

  2. 2

    Activate AI

    Add your domain. The AI turns into your customer and maps the topics your knowledge base needs.

  3. 3

    Review

    The AI drafts a recommended knowledge base. Review, edit, confirm. Add more data. One afternoon.

  4. 4

    Go live

    Pick the mode: AI, AI + human, or human. Change it later, any time.

Voice AI: order the full, ready solution once your written knowledge base is live.

FAQ

Frequently asked questions

Can a customer always reach a human?

Up to you. 100% human, 100% AI, or AI + human. A customer can ask for a person at any point.

Which languages?

Askly detects each customer's language automatically and answers in it. 30+ languages work instantly, and 100+ are available on request. Your team answers in one language, and conversations are translated in real time.

Do I need a developer?

No. Adding Askly to any website is easy. Get started and the system guides you.

Where is our data?

Written conversations stay in the EEA (Frankfurt, Netherlands). Voice uses OpenAI under standard contractual clauses. Kept 12 to 36 months or longer, you choose.

What if the AI is wrong?

Fix the answer once and it is fixed in every language, in every channel. Or route that topic to a human by rule.

Your next customer speaks a language you don't. Be ready today.

  • No card
  • Live today
  • Cancel by doing nothing