Hire nobody. Support everybody.
Your fully fluent AI customer service agent. Ready today.
Built multilingual from the ground up, not translated afterwards. Every customer answered in their language, on chat, email, phone and social.
- Automatic language detection
- No card
- Live today
- 1000+ businesses
Every channel
Wherever your customer writes or calls, Askly answers 24/7. In their language.
Web chat, phone, Messenger and Instagram DMs, email. One inbox, one AI, one knowledge base. Easy to create and manage.
- Web chat
- Phone
- Messenger
- Instagram DMs
Built multilingual
Built multilingual from the ground up. Not translated afterwards.
Elsewhere, "multilingual" means translating the widget, the macros and the knowledge base, one language at a time. Askly detects each customer's language and answers in it: 30+ languages from day one, 100+ on request, on web chat, email, phone, Facebook and Instagram.
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80%
of customer conversations moved into Askly
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75% smaller budget
on multilingual support
You're in control
You decide what the AI answers alone and what waits for a person.
Connect the systems you want the AI to use, like your shop for order status and delivery. Choose which topics the AI answers on its own and which always go to your team. Email replies wait for your OK. Switch the mode any time.
The AI answers on its own, in the customer's language.
Hallo! Kann ich meine Bestellung noch ändern?
Ja! Bis zum Versand können Sie sie in Ihrem Kundenkonto ändern.
Hi! Can I still change my order?
Translated liveYes! Until it ships, you can change it in your account.
The AI starts, your person takes over mid-chat. Nobody repeats anything.
Hallo! Mein Paket ist beschädigt angekommen.
Das tut mir leid! Ich verbinde Sie mit Maria aus unserem Team.
Das tut mir sehr leid! Ich schicke Ihnen heute noch Ersatz.
Hi! My parcel arrived damaged.
Translated liveI'm sorry to hear that! I'm connecting you with Maria from our team.
So sorry about that! I'll send you a replacement today.
Your team answers everything in English. Askly translates both ways, live.
Hallo! Gibt es das Sofa auch in Grün?
Ja, das gibt es auch in Salbeigrün. Soll ich eins für Sie reservieren?
Hi! Does the sofa come in green too?
Translated liveYes, it also comes in sage green. Shall I reserve one for you?
Comparison
Everything a support rockstar does. Askly does it in 30+ languages, from day one.
| New local hire | Other software | Askly | |
|---|---|---|---|
| Welcomes each customer in their language | A surprise during the conversation | After you localize it manually | Detected automatically, a moment before the customer needs support |
| Languages covered | Only a few | The ones you or a developer added | 30+ on day one, 100+ on request |
| Online 3 a.m. Sunday | Probably not | A rather dumb bot | Yes, AI like a human |
| Knows what to answer | After onboarding | Maybe, after a painful setup | Surely, and a joy to set up |
| Ready in | Weeks | Sometimes never | Today or tomorrow |
| Onboarded by | Human Resources | Developers, for developers | CX experts, for non-technical teams |
Answer once
Your team answers each question once. Askly answers it from then on.
Write the perfect answer in plain words, in your team's language, and add knowledge on the go whenever something new comes up. Askly answers every next customer with it, everywhere: chat, email, social and phone, in 30+ languages. Service gets better every week, not busier.
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Central knowledge base
Answer once, live everywhere.
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Live translation
Both directions, every channel.
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Voice agent
Same brain, your phone number.
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Human handover
Mid-chat, full context.
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Platform integrations
Shopify, WooCommerce, Magento, Wix, WordPress, ShopRoller, VOOG.
From the founder
I'm Sandra, the founder, and I am obsessed with fast and helpful customer service. The gap between what AI could do and what it actually does today was too big to ignore. Askly is our answer.
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Live the same day
Book one afternoon and get Askly live.
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Your way or done for you
Set it up yourself, or we build it for you.
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5× lower budget
Than a local support team per market.
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Breaking stereotypes
We prove AI can be customer-friendly.
Results
Support that also sells.
Shoppers buy when their questions get answered while they are still deciding, in their language. Inpuit reported €1,000 in extra sales on the first day of its free trial.
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72%
patient questions resolved by AI
Confido Read the case study
-
91%
guest questions resolved by AI
Wagenküll Read the case study
-
75% smaller budget
on multilingual support
Punktid Read the case study
-
42×
faster answers
Eesti Loto Read the case study
-
50%
fewer calls and emails
Bauhof Read the case study
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100+
countries served
BusTruckParts Read the case study
Trusted by 1000+ businesses
Must-have tool for each multilingual website. It’s incredibly easy and intuitive platform.
Janno Jaek CEO, Marmara Sterling Askly customer and investor Askly is like no other chatbot. Already new customers converted on the first day of trial.
Andres Parn Board member, Inpuit Getting started
Live by tomorrow at the latest. Four steps, none of them a dev project.
- 1
Connect
Create an account, get your personal script, paste it in the head tag or add the Askly plugin. 2 minutes.
- 2
Activate AI
Add your domain. The AI turns into your customer and maps the topics your knowledge base needs.
- 3
Review
The AI drafts a recommended knowledge base. Review, edit, confirm. Add more data. One afternoon.
- 4
Go live
Pick the mode: AI, AI + human, or human. Change it later, any time.
Voice AI: order the full, ready solution once your written knowledge base is live.
FAQ
Frequently asked questions
Can a customer always reach a human?
Up to you. 100% human, 100% AI, or AI + human. A customer can ask for a person at any point.
Which languages?
Askly detects each customer's language automatically and answers in it. 30+ languages work instantly, and 100+ are available on request. Your team answers in one language, and conversations are translated in real time.
Do I need a developer?
No. Adding Askly to any website is easy. Get started and the system guides you.
Where is our data?
Written conversations stay in the EEA (Frankfurt, Netherlands). Voice uses OpenAI under standard contractual clauses. Kept 12 to 36 months or longer, you choose.
What if the AI is wrong?
Fix the answer once and it is fixed in every language, in every channel. Or route that topic to a human by rule.
Your next customer speaks a language you don't. Be ready today.
- No card
- Live today
- Cancel by doing nothing